[Griffin, GA] – August 23, 2011. Tired of spending hours in an overcrowded ER waiting room? Spalding Regional Medical Center now has a solution with InQuickER. This is an emergency room service that facilitates patient satisfaction by allowing consumers to hold a place at the ER online, while waiting in the comfort of their own homes.
Beginning August 24th, you can hold your place online at Spalding Regional’s Emergency room by paying a fee, completing an online form, and arriving at the projected treatment time. You will be seen by a health professional in the emergency room within 15 minutes, or InQuickER will refund your online fee in full. The new service is only intended for individuals who have non-life threatening medical conditions.
“We know people want more convenience and predictability in the ER experience,” explains John Quinn, CEO. “With this service, users enjoy the convenience of choosing where they wait and a projected time to see a healthcare professional in the emergency room.”
Increased demand and decreased capacity are creating traffic jams in ER waiting rooms across the country, according to the American College of Emergency Physicians, adding stress to an experience that already invokes anxiety. To address the growing need to deliver more efficient service, hospitals are utilizing InQuickER to streamline the throughput processes while focusing now, more than ever, on patient satisfaction.
InQuickER has designed safeguards in its system intended to prevent those who have potentially life-threatening medical conditions from using the InQuickER service. Individuals requiring immediate medical treatment are directed to go immediately to the nearest emergency department or call 911.
InQuickER does not affect the wait times of other emergency room patients, nor does it allow certain individuals to “cut” in front of others. InQuickER offers users with non-life threatening conditions the ability to choose where they wait and the convenience of receiving a projected treatment time. All InQuickER users receive their projected treatment time online for the ER, and choose to wait in the comfort of their own homes, rather than the emergency room. Patients with urgent and life threatening emergencies are always given priority in Spalding Regional’s ER.
For more information about holding your place online, please go to www.spaldingregional.com. At Spalding Regional Medical Center, the fee to use these services is $9.99.
About Spalding Regional Medical Center
Spalding Regional Medical Center, part of Tenet Healthcare, is a 160-bed acute care hospital located at 601 South Eighth Street in Griffin, Ga. The hospital has been serving the medical and health care needs of Spalding, Butts, Pike, Lamar, and Henry counties for more than 100 years. Spalding Regional provides a number of services, including specialties in orthopedics, women’s services, cardiac care, Primary Stroke Center, medical oncology services, physical, occupational and speech therapy and sleep and wound medicine. Spalding Regional Medical Center is accredited by the Joint Commission on Accreditation of Healthcare Organizations. For information on Spalding Regional, visit www.spaldingregional.com.